Remote Travel Concierge & Support Specialist

Inspired; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel agency in the UK is seeking a Travel Customer Representative to support clients from booking to return. Responsibilities include responding to inquiries, assisting with travel bookings, and providing destination information. The ideal candidate has strong communication skills and a passion for travel. This position offers a remote work arrangement, flexible scheduling, and opportunities for growth within the agency.

Benefits

100% remote work

Opportunities for growth

Travel perks

Supportive team environment

Qualifications

• 3+ years of experience in customer service, preferably in travel or hospitality.
• Excellent verbal and written communication skills.
• Proactive and detail-oriented mindset.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with bookings, changes, and cancellations.
• Provide information about destinations and policies.
• Follow up with clients to confirm details.
• Handle complaints with empathy.

Skills

Excellent communication skills

Strong customer service experience

Organizational skills

Comfortable with technology

Passion for travel

Job description

A travel agency in the UK is seeking a Travel Customer Representative to support clients from booking to return. Responsibilities include responding to inquiries, assisting with travel bookings, and providing destination information. The ideal candidate has strong communication skills and a passion for travel. This position offers a remote work arrangement, flexible scheduling, and opportunities for growth within the agency.