Remote Technical Support Specialist – Fintech Integrations

Noda; Greater London; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

100% remote setup

Employee learning and development

Team buildings

Tech budget for home office

Paid time off

Non-toxic environment

Job summary

A leading Open Banking platform is seeking a Technical Support Specialist to work remotely from anywhere. The ideal candidate will have over 2 years of technical support experience and knowledge of HTTP and databases. They should be fluent in Russian and have B2 level English. The position involves supporting clients during integration, maintaining an integration FAQ, and ensuring the smooth operation of systems. The company offers a non-toxic environment, learning opportunities, and team-building activities.

Qualifications

• 2+ years of experience in technical support.
• Knowledge of HTTP and client-server architecture.
• Ability to investigate problems using logs.

Responsibilities

• Support clients in integration processes.
• Quality control of integrations and testing.
• Maintain integration FAQ.

Skills

Technical support experience

Knowledge of HTTP

Client-server architecture

Troubleshooting skills by logs

Knowledge of SQL/NoSQL databases

Fluent Russian

English (B2 or higher)

Tools

Postman

Kibana

.NET

Job description

A leading Open Banking platform is seeking a Technical Support Specialist to work remotely from anywhere. The ideal candidate will have over 2 years of technical support experience and knowledge of HTTP and databases. They should be fluent in Russian and have B2 level English. The position involves supporting clients during integration, maintaining an integration FAQ, and ensuring the smooth operation of systems. The company offers a non-toxic environment, learning opportunities, and team-building activities.