Production Support Lead - Financial Tech (Hybrid)

SS&C Technologies; England; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Professional development reimbursement

Health and wellbeing benefits

Flexible working arrangements

Job summary

A global financial technology firm in the United Kingdom is seeking an experienced Application Support Specialist to provide first line support and manage client on-boarding. The role requires 3–4 years of experience in application support within a financial environment, along with knowledge of financial instruments like Mutual Funds and ETFs. The ideal candidate will work closely with project teams to ensure high-quality service delivery and contribute to continuous improvement initiatives. This position offers a full-time, hybrid working model.

Qualifications

• 3–4 years of experience in application support within a financial environment.
• Knowledge of Mutual Funds, ETF’s, and Money Markets.
• Good technical background with databases/SQL.

Responsibilities

• Monitor production services and provide first line support.
• Contribute to business improvement and mentoring junior staff.
• Collaborate with project teams for smooth client on-boarding.

Skills

Application support experience

Financial operations knowledge

SQL databases knowledge

MQ and messaging techniques

ITIL knowledge

Tools

Salesforce

Job description

A global financial technology firm in the United Kingdom is seeking an experienced Application Support Specialist to provide first line support and manage client on-boarding. The role requires 3–4 years of experience in application support within a financial environment, along with knowledge of financial instruments like Mutual Funds and ETFs. The ideal candidate will work closely with project teams to ensure high-quality service delivery and contribute to continuous improvement initiatives. This position offers a full-time, hybrid working model.