Remote Technical Solutions Consultant - 12mo Contract

Lancesoft Europe; United Kingdom; Remote; GBP 50,000 - 56,000; Full time

Job summary

Lancesoft Europe is seeking a Technical Solutions Consultant for a 12‑month contract, 100% remote UK. You will act as the technical point of contact for clients and internal stakeholders, specializing in advertising solutions and consultative guidance to optimize performance.

You will troubleshoot issues, escalate bugs to engineering, and help streamline workflows while delivering a high‑quality customer experience under defined SLAs.

Qualifications

• 3+ years in the digital advertising or technology industries.
• Experience with troubleshooting and ticket escalation.
• Experience translating technical concepts to non-technical audiences.
• Experience using advertising technologies such as pixels, ad servers, auctions and delivery.
• Experience working with web technologies including HTML, CSS, JavaScript, HTTP.
• Experience working with SQL and RESTful APIs.

Responsibilities

• Build technical expertise in client's advertising products and provide consultative guidance to clients and internal sales teams on best practices.
• Troubleshoot and resolve technical issues stemming from our client's usage of Meta advertising solutions.
• Escalate potential bugs to the product and engineering teams and drive resolution.
• Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met.
• Identify opportunities to optimize and automate workflows and support processes.

Skills

Advertising tech

Meta platform exp

Ad tech concepts

Debugging

APIs

Frontend web

Data analysis

Tools

Pixels

Ad servers

RESTful APIs

SQL

HTML/CSS/JS

Job description

Lancesoft Europe is seeking a Technical Solutions Consultant for a 12‑month contract, 100% remote UK. You will act as the technical point of contact for clients and internal stakeholders, specializing in advertising solutions and consultative guidance to optimize performance.

You will troubleshoot issues, escalate bugs to engineering, and help streamline workflows while delivering a high‑quality customer experience under defined SLAs.