Remote Support Analyst

Forward Role Recruitment; Remote; GBP 22,000 - 26,000; Full time

Job summary

A customer support-focused recruitment firm is seeking an entry-level Support Analyst to join the team remotely. This role offers full training and is ideal for individuals looking to start their career in customer support. You will engage with customers, solve queries, and provide exceptional service. Benefits include a salary up to £26K, flexible working environment, 24 days holiday, and opportunities for professional development.

Benefits

Flexible working environment

24 days holiday

Professional development opportunities

Qualifications

• Excellent communication skills and the ability to solve problems.
• Willingness to learn and adapt to new situations.
• Passion for customer service.

Responsibilities

• Act as the first point of contact for customer queries.
• Provide excellent support and problem-solving solutions.

Job description

A customer support-focused recruitment firm is looking for a Support Analyst / Customer Support Executive to join their team in a remote capacity. This entry-level role offers full training and the chance to shape the position from day one. You will be the first point of contact for customer queries, providing excellent support and problem-solving solutions. With a salary of up to £26K, benefits include a flexible working environment, 24 days holiday, and professional development opportunities.