Remote Strategic Account Lead — Retail & eCommerce

Deutsche Post; Rugby; Remote; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Private Medical Insurance

26 days annual leave

Discretionary bonus

Employer pension contribution 8%

Employee pension contribution 4%

Car allowance

Job summary

DHL Supply Chain is seeking an experienced Account Development Manager to drive growth for a single Retail account within the eCommerce and Retail team. You will develop strategies for the customer lifecycle, translate strategies into actionable account plans, and build relationships with senior leaders to promote DHL services.

The role emphasizes strategic thinking, cross-functional collaboration, and a focus on sustainability initiatives, with remote work and UK travel expected as part of the

Qualifications

• Proven account development and management for large retail customers in logistics

Responsibilities

• Develop a comprehensive strategy for the customer lifecycle and engagement
• Translate customer strategy into actionable account plans highlighting opportunities for mutual benefit (new products, sustainability)
• Build and maintain a network of coaching relationships to access decision-makers and promote DHL services
• Balance customer needs with operational requirements and facilitate collaborative solutions while resolving conflicts

Skills

Account development

Account management

C-Suite engagement

Negotiation

Commercial experience

Job description

DHL Supply Chain is seeking an experienced Account Development Manager to drive growth for a single Retail account within the eCommerce and Retail team. You will develop strategies for the customer lifecycle, translate strategies into actionable account plans, and build relationships with senior leaders to promote DHL services.

The role emphasizes strategic thinking, cross-functional collaboration, and a focus on sustainability initiatives, with remote work and UK travel expected as part of the