Remote Stock Availability Specialist

Hrs Talent Solutions; Halford CP; Remote; GBP 37,000 - 40,000; Full time

Job summary

Hrs Talent Solutions is seeking a Stock Availability Reply Assistant for remote engagement in the UK. This role focuses on answering stock questions with accurate checks and approved wording while coordinating with the stock team as needed.

The position offers flexibility as remote work, with the option for full-time or part-time hours. The hourly rate is £27.00–£29.00, and you will be required to document each check and follow company procedures for item variations.

Qualifications

• Experience reading item descriptions and identifying a specific reference.
• Ability to check the relevant product variation in the current online system.
• Clear written communication using approved wording.
• Record the item checked and time of the check in the enquiry record.
• Refer conflicting listings or system status to stock colleagues.

Responsibilities

• Read the customer’s item description and look for a specific reference.
• Check the relevant product variation in the current online system.
• Explain the displayed availability using the employer’s approved language.
• Ask a focused question when the item is ambiguous.
• Note the item and time of the check in the enquiry record.
• Direct a reservation, substitute or fulfilment decision to the proper team.

Skills

Customer service

Order enquiries

Remote work

Job description

Hrs Talent Solutions is seeking a Stock Availability Reply Assistant for remote engagement in the UK. This role focuses on answering stock questions with accurate checks and approved wording while coordinating with the stock team as needed.

The position offers flexibility as remote work, with the option for full-time or part-time hours. The hourly rate is £27.00–£29.00, and you will be required to document each check and follow company procedures for item variations.