Remote Stock Availability Specialist

Hrstalentsolutions; Telford; À distance; GBP 37 000 - 40 000; Plein temps

Avantages offerts par ce poste

Remote work

Résumé du poste

Stock Availability Reply Assistant role available on a remote basis in the United Kingdom. Earn £27.00–£29.00 per hour with options for full-time or part-time work. You will handle customer stock enquiries using the current system and communicate availability clearly according to approved wording.

Responsibilities include reviewing item references, checking variations, and passing uncertain cases to the stock team. Prior retail experience is helpful but not required.

Qualifications

• Read the customer’s item description and look for a specific reference.
• Check the relevant product variation in the current online system.
• Explain the displayed availability using the employer’s approved language.
• Ask a focused question when the item is ambiguous.

Responsabilités

• Read the customer’s item description and look for a specific reference.
• Check the relevant product variation in the current online system.
• Explain the displayed availability using the employer’s approved language.
• Ask a focused question when the item is ambiguous.
• Note the item and time of the check in the enquiry record.
• Refer a conflicting listing or system status to the stock colleague.
• Direct a reservation, substitute or fulfilment decision to the proper team.
• Keep a later customer reply linked to the original question.

Connaissances

Item descriptions & references

Stock system checks

Clear communication

Ambiguity handling

Description du poste

Stock Availability Reply Assistant role available on a remote basis in the United Kingdom. Earn £27.00–£29.00 per hour with options for full-time or part-time work. You will handle customer stock enquiries using the current system and communicate availability clearly according to approved wording.

Responsibilities include reviewing item references, checking variations, and passing uncertain cases to the stock team. Prior retail experience is helpful but not required.