Remote Service Designer: Transformation & AI-Driven Journeys

Experis (Austria); Greater London; Hybrid; GBP 83,000 - 111,000; Full time

Job summary

Experis (Austria) is recruiting a Service Designer for London/Remote UK, 6 months+. The role focuses on transforming content management and service experiences within a transformation programme, working remotely with no mandatory onsite requirement.

You'll collaborate with stakeholders across groups, apply service-design thinking to complex challenges, and bring AI knowledge to inform how services could be enhanced while ensuring UK Nationals with SC clearance eligibility.

Qualifications

• UK Nationals with at least 5 years UK residency and SC clearance eligibility.
• Experience in transformation programmes with complex services.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Support a programme focused on better content management within the department.
• Design and improve service experiences in a transformation environment.
• Engage with stakeholders to understand needs and align priorities.
• Apply service design thinking to complex problems to create actionable improvements.
• Contribute practical AI knowledge to inform service enhancements.

Skills

Service design

Stakeholder management

User-centred design

Communication

AI awareness

Job description

Experis (Austria) is recruiting a Service Designer for London/Remote UK, 6 months+. The role focuses on transforming content management and service experiences within a transformation programme, working remotely with no mandatory onsite requirement.

You'll collaborate with stakeholders across groups, apply service-design thinking to complex challenges, and bring AI knowledge to inform how services could be enhanced while ensuring UK Nationals with SC clearance eligibility.