Remote SAP & Enterprise Applications Analyst

EasyInfoBlog.com LLC; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private medical coverage

Dental coverage

Pension scheme

Employee assistance program

Wellbeing services

Free parking

Job summary

GenesisCare in the United Kingdom is seeking a Business Applications Analyst to provide operational support, administration, maintenance, and continuous improvement of finance and enterprise business applications.

You will manage incidents, user access, liaise with software vendors, deliver user training, maintain documentation, support upgrades and UAT, and help optimize performance and processes.

Qualifications

• Experience supporting enterprise business applications
• Experience with SAP ERP and related modules
• Familiarity with ITIL and service management
• Ability to document and communicate clearly
• Experience engaging with vendors and stakeholders

Responsibilities

• Provide support, administration, and ongoing improvements of finance and enterprise applications.
• Manage incidents, service requests, user accounts, and access permissions.
• Troubleshoot and resolve issues; escalate complex problems.
• Liaise with vendors and partners to resolve technical issues.
• Provide user training and technical support; maintain knowledge bases.
• Support upgrades, releases, and UAT testing.
• Document processes and improve system performance and reliability.

Skills

Troubleshooting

Stakeholder comms

Technical docs

ITIL basics

Healthcare knowledge

Tools

SAP ERP

Halo ITSM

ServiceNow

Jira Service Management

Concur

Esker

Compucare

Power Platform

SQL

APIs

Job description

GenesisCare in the United Kingdom is seeking a Business Applications Analyst to provide operational support, administration, maintenance, and continuous improvement of finance and enterprise business applications.

You will manage incidents, user access, liaise with software vendors, deliver user training, maintain documentation, support upgrades and UAT, and help optimize performance and processes.