Systems Analyst

Synergy Solutions International Limited; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A consultancy firm is seeking a Systems Analyst to enhance business efficiency through technology. You will analyze and document business processes, liaise with stakeholders, and ensure solutions align with the company strategy. The ideal candidate will have experience in improving operational procedures and providing support for business applications.

Qualifications

• Experience analyzing business processes and recommending improvements.
• Ability to liaise between IT and business stakeholders.
• Proven track record in proposing and delivering technology solutions.

Responsibilities

• Drive technology and process efficiency improvements for enterprise applications.
• Document business and technical requirements for solutions.
• Ensure adequate training for super users and provide 2nd line support.

Skills

Business process analysis

Stakeholder management

Technical requirements documentation

Technology solution delivery

Job description

Synergy Solutions International Limited is a London based Consultancy firm providing IT expertise and services as part of Software as a Service (SaaS) working model. We aim to provide affordable and efficient software expertise to individuals, start-ups, small businesses and bigger firms. As part of serving clients with dependable and up to date technical expertise in the ever changing and dynamic software world, Synergy Solutions International is now growing their team.

We are now recruiting a Systems Analyst to add value to the business through driving technology and process efficiency improvements in line with the Business Strategy. You will be responsible for the functional areas of enterprise applications enhancements, from defining business and systems requirements right through to UAT, training and implementation, dealing with high-level stakeholders in a business-critical, fast-moving role.

Skills, experience and qualifications required

• Analyse current business processes and make recommendations for continuous improvement and regularly liaise with business stakeholders to support them with roadmaps
• Act as the liaison between IT and the business for all continuous improvement initiatives and change projects
• Propose and deliver value-adding technology solutions in line with the business strategy
• Identify, analyse, and document business and technical requirements (e.g. process, solution design, configuration, security, documents, reports)
• Ensure that new solutions are clearly documented and that super users are adequately trained
• Improve training and operational procedures to increase productivity and provide 2nd line support for day to day BAU issues
• Adhere to a strict change control policy for all application developments and configurations
• Keep abreast of emerging enterprise applications technologies and partake in updating the application roadmap

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