Remote Sales Support & CRM Administrator

MWI Animal Health; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Job summary

Cencora, via its MWI Animal Health veterinary solutions, is hiring a Business Support role in the UK on a fixed-term contract of 9–12 months. You will back the Sales Team with reporting, onboarding, CRM administration and customer interactions.

The role demands strong organizational and customer service skills and a proactive approach. Reporting to the National Sales Manager, you will collaborate across internal teams to ensure accurate data, timely reporting, and effective lead distribution

Qualifications

• RVN qualification or veterinary practice experience is required.
• Excellent communication and organizational skills are essential.
• Proficiency with Word, Excel, PowerPoint and Outlook is expected.
• Customer service experience is beneficial.

Responsibilities

• Provide administrative and customer support to the Sales Team.
• Create monthly reports for customers and internal stakeholders.
• Onboard new GPO members and support adhoc reporting requests.
• Maintain CRM accuracy and update contact information for veterinary practices.
• Distribute new leads to the Sales Team and assist Territory Managers.
• Represent MWI in meetings with customers and prospects when required.
• Support internal projects and attendance at industry events as needed.
• Adhere to company SOPs and participate in trainings.

Skills

Relationship building

Clinical RVN background

Target achievement

Presentation skills

MS Office proficiency

Deadline-oriented

Process adherence

Team player

Attention to detail

Customer service

Education

RVN qualification or veterinary practice experience

Veterinary background

Tools

Word

Excel

PowerPoint

Outlook

Job description

Cencora, via its MWI Animal Health veterinary solutions, is hiring a Business Support role in the UK on a fixed-term contract of 9–12 months. You will back the Sales Team with reporting, onboarding, CRM administration and customer interactions.

The role demands strong organizational and customer service skills and a proactive approach. Reporting to the National Sales Manager, you will collaborate across internal teams to ensure accurate data, timely reporting, and effective lead distribution