Customer Support & Logistics Administrator

MWI Animal Health; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

MWI Animal Health is looking for a Customer Support Administrator based in Newcastle. This role involves handling customer inquiries, resolving complaints, and managing orders while ensuring compliance with regulatory standards.

The ideal candidate has experience in customer-facing roles and excellent communication skills. This full-time position offers an opportunity to contribute to a key aspect of our mission to improve the lives of both people and animals.

Qualifications

• At least 1 year of experience in a contact center or customer-facing role.
• Ability to prioritize workload and work quickly to set targets.
• Excellent verbal communication skills.

Responsibilities

• Interact with customers to resolve questions and complaints.
• Handle orders and maintain accurate records.
• Collaborate with multiple departments to address queries.

Skills

Good typing skills

Verbal communication

Attention to detail

Ability to handle challenging behaviour

Education

A-Levels or equivalent

Job description

MWI Animal Health is looking for a Customer Support Administrator based in Newcastle. This role involves handling customer inquiries, resolving complaints, and managing orders while ensuring compliance with regulatory standards.

The ideal candidate has experience in customer-facing roles and excellent communication skills. This full-time position offers an opportunity to contribute to a key aspect of our mission to improve the lives of both people and animals.