Remote Regional Contractor Performance Lead – Building Repairs

Ageas Insurance Ltd; Eastleigh; Remote; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Flexible Working

Dental Insurance

Health & Wellbeing Benefits

Pension Scheme

Annual Bonus

Staff Discounts

Job summary

Ageas Insurance Ltd is seeking a Regional Contractor Performance Lead to shape the performance of its in-house Building Repair Network. You will manage contractor performance, carry out audits, support claims teams, and drive improvements across the repair network.

Working within a high-performing Home Claims team, you will build strong stakeholder relationships, analyse data, identify risks, and influence strategy for large-loss and subsidence cases, while ensuring customer outcomes and

Qualifications

• Strong knowledge of construction, property damage, and repair methods.
• Good understanding of insurance claims and policy principles.
• Clear, confident communicator who avoids technical jargon.
• Strong stakeholder management and influencing skills.
• Analytical mindset with solid numerical ability.

Responsibilities

• Manage contractor performance through reviews, data, and clear targets.
• Carry out file audits and site inspections to ensure quality and cost control.
• Identify risks and report insights to support decision-making.
• Support repair strategy, including large loss and subsidence cases.
• Build strong relationships and provide technical support across stakeholders.

Skills

Construction knowledge

Insurance claims understanding

Analytical mindset

Stakeholder management

Job description

Ageas Insurance Ltd is seeking a Regional Contractor Performance Lead to shape the performance of its in-house Building Repair Network. You will manage contractor performance, carry out audits, support claims teams, and drive improvements across the repair network.

Working within a high-performing Home Claims team, you will build strong stakeholder relationships, analyse data, identify risks, and influence strategy for large-loss and subsidence cases, while ensuring customer outcomes and