Remote Property Support Engineer: Smart Maintenance

Tesco; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in the UK is seeking a Support Service Engineer to ensure stores remain safe and functional. You will resolve maintenance issues, collaborate with colleagues, and prioritize safety and compliance. Ideal candidates will have engineering experience and a proactive mindset. The role includes remote work with occasional in-store visits. Training and career growth opportunities are available.

Benefits

Annual bonus scheme of up to 10% of base salary

Holiday starting at 25 days plus a personal day

26 weeks maternity and adoption leave at full pay

Free 24/7 virtual GP service

Qualifications

• 5 years' experience within a relevant industry provider in a related engineering role.
• Refrigeration ideally from a commercial background with experience maintaining and installing refrigeration units and packs.

Responsibilities

• Diagnosing and resolving maintenance issues remotely.
• Spotting trends and opportunities to improve operations.
• Working closely with colleagues across functions.
• Developing incident investigation processes.
• Visiting sites when needed to provide hands-on support.
• Championing safety in stores and offices.
• Driving asset uptime through timely repairs.
• Putting people first in decision-making.
• Meeting all statutory and compliance requirements.
• Managing time effectively to deliver results.
• Being cost-conscious in decision-making.

Skills

Performance Management and Improvement

Communication & stakeholder management

Data analysis

Problem Solving

System and IT proficiency

Maintenance planning & processes

Governance and compliance

Organisational and planning skills

Maintenance and/or engineering experience

Customer service in a relevant fast moving 24/7 business

Job description

A leading retail company in the UK is seeking a Support Service Engineer to ensure stores remain safe and functional. You will resolve maintenance issues, collaborate with colleagues, and prioritize safety and compliance. Ideal candidates will have engineering experience and a proactive mindset. The role includes remote work with occasional in-store visits. Training and career growth opportunities are available.