Remote Property Claims Desk Adjuster

Policy Expert Claims; Tonbridge; Remoto; GBP 32.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life insurance cover

Enhanced company pension scheme

Discretionary performance relatedbonu

25 days annual leave

Descrizione del lavoro

Policy Expert Claims is seeking an experienced Desk Adjuster to join our growing team. You will manage domestic buildings and contents claims remotely from notification to settlement, working with customers, contractors and internal stakeholders to deliver fair outcomes.

The role requires knowledge of buildings/contents claims, remote assessment skills, and experience with Xactware. We offer a competitive salary and strong employee benefits in a flexible, remote setup across the UK.

Competenze

• Previous experience handling property insurance claims.
• Experience assessing claims remotely using photos/videos.
• Understanding domestic building repairs and reinstatement principles.
• Experience interpreting policy wordings and applying coverage decisions.
• Experience managing claims within delegated authority up to £30,000 is desirable.
• Experience using Xactware is desirable.

Mansioni

• Portfolio of domestic buildings and contents claims remotely from first notification to settlement within £30,000 delegated limit.
• Review claim circumstances, policy coverage, damage evidence, photos, contractor estimates and docs.
• Assess claims per policy terms and guidelines.
• Produce scopes of work and validate repair estimates using estimating tools.
• Negotiate settlements within delegated authority.
• Validate quotations, invoices and contractor estimates for costs.
• Instruct Network Surveyors, Loss Adjusters, suppliers or contractors as needed.

Conoscenze

Property claims experience

Remote assessment

Estimating techniques

Policy wordings interpretation

Negotiation skills

Cost control

Strumenti

Xactware

Claims management systems

Descrizione del lavoro

Policy Expert Claims is seeking an experienced Desk Adjuster to join our growing team. You will manage domestic buildings and contents claims remotely from notification to settlement, working with customers, contractors and internal stakeholders to deliver fair outcomes.

The role requires knowledge of buildings/contents claims, remote assessment skills, and experience with Xactware. We offer a competitive salary and strong employee benefits in a flexible, remote setup across the UK.