Remote Proof of Delivery Specialist

Hrstalentsolutions; Eastbourne; Remote; GBP 54.000 - 58.000; Vollzeit

Benefits dieser Stelle

Remote work

Part-time or full-time pro rata

Competitive salary

Zusammenfassung

Hrstalentsolutions is seeking a Customer Service Adviser for Proof of Delivery Requests. The role helps customers and authorised business contacts locate an existing delivery record, understand what it shows and request a copy through the approved route. Remote work is available.

The position emphasizes privacy, careful verification of identity, and avoiding disclosure to unauthorised individuals. The role is a reliable first point of contact and record keeper, with the annual salary shown for

Qualifikationen

• Experience with delivery records is not essential; training will be provided.
• Ability to write concise emails and escalate when needed.
• Comfort working remotely with online systems and case notes.

Aufgaben

• Act as the first point of contact for proof of delivery requests.
• Locate delivery records and explain what they show to customers.
• Request copies via the approved route and verify access permissions.
• Maintain accurate case notes and route complex cases to the investigations team.
• Ensure privacy and prevent disclosure to unauthorised individuals.

Kenntnisse

Remote work

Delivery records

Customer service

Jobbeschreibung

Hrstalentsolutions is seeking a Customer Service Adviser for Proof of Delivery Requests. The role helps customers and authorised business contacts locate an existing delivery record, understand what it shows and request a copy through the approved route. Remote work is available.

The position emphasizes privacy, careful verification of identity, and avoiding disclosure to unauthorised individuals. The role is a reliable first point of contact and record keeper, with the annual salary shown for