Remote Order Confirmation Specialist

Hrstalentsolutions; Coventry; Remote; GBP 38,000 - 41,000; Full time

Job summary

Hrstalentsolutions is seeking an Order Confirmation Details Assistant for remote office administration, offering either full-time or part-time hours at £27.75–£29.75 per hour. The role focuses on ensuring confirmations accurately reflect what is recorded and maintaining a clear log of outbound messages.

You will review current orders, compare details with outbound messages, and correct discrepancies within agreed guidelines, ensuring professional written communication at all times.

Qualifications

• Experience in office administration or customer service is helpful.
• Ability to compare two sources and send professional written messages.
• Remote work setup and reliable internet connection.

Responsibilities

• Review orders ready for confirmation and compare outbound messages with current records.
• Correct missing references, wrong recipient or item details when permitted.
• Log responses and route changes to the appropriate colleague for review.
• Ensure the confirmation faithfully represents the recorded order and is not sent if inconsistent.

Skills

Attention to detail

Basic computer skills

Customer service mindset

Order processing

Job description

Hrstalentsolutions is seeking an Order Confirmation Details Assistant for remote office administration, offering either full-time or part-time hours at £27.75–£29.75 per hour. The role focuses on ensuring confirmations accurately reflect what is recorded and maintaining a clear log of outbound messages.

You will review current orders, compare details with outbound messages, and correct discrepancies within agreed guidelines, ensuring professional written communication at all times.