Remote: Professional Indemnity Claims Specialist

Arthur J. Gallagher & Co. (AJG); Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach and local impact

Job summary

Gallagher Bassett is seeking an experienced Claims Handler - Professional Indemnity to join our remote UK team. You will manage a varied caseload of PI claims across professions, review policy coverage, and apply insurer claims philosophies with independence within delegated authority.

You will work with a diverse group of clients and internal teams to ensure timely resolution, accurate MI, and high-quality file management.

Qualifications

• Proven experience managing Professional Indemnity claims.
• Legal background – Law degree, LPC or equivalent desirable.
• Experience as a Claims Handler or Adjuster in a TPA or insurer environment.
• Experience working under delegated authority with referral processes.
• Excellent attention to detail and high-quality file management.
• Strong organisational, negotiation and decision-making skills.
• Proactive, client-focused approach with excellent communication.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Managing and progressing claims through to resolution in a timely and cost effective manner
• Reviewing and interpreting policy coverage, applying insurer claims philosophies
• Working within delegated authority and referring matters outside of authority where required
• Applying a fair and consistent approach to indemnity and liability decisions
• Supporting the delivery of SLAs and KPIs across the portfolio
• Maintaining high quality file notes and accurate management information (MI)
• Assisting with bordereaux reporting and general claims administration
• Working closely with the admin team to ensure efficient file progression

Skills

PI claims handling

Education

Law degree

LPC

Job description

Gallagher Bassett is seeking an experienced Claims Handler - Professional Indemnity to join our remote UK team. You will manage a varied caseload of PI claims across professions, review policy coverage, and apply insurer claims philosophies with independence within delegated authority.

You will work with a diverse group of clients and internal teams to ensure timely resolution, accurate MI, and high-quality file management.