Senior Complex Casualty Claims Adjuster - Remote UK

Arthur J. Gallagher & Co. (AJG); Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Gallagher Bassett in the UK is seeking a Complex Claims Casualty Claims Adjuster to join a values-driven team delivering outcomes for clients. You can work fully remote if based in the UK, with Tamworth as a potential office base.

You will handle high value local authority EL and PL claims, assess liability, negotiate settlements, and guide clients, brokers and claimants through the process. The role offers growth and opportunities to improve processes within a global‑reach organisation.

Qualifications

• Experience handling high value local authority EL and PL claims.
• Solid understanding of insurance principles and regulatory compliance.
• Strong relationship-building and communication skills.
• Ability to manage workload, stay organised and meet deadlines.
• Strong negotiation and problem-solving abilities.
• Detail-focused and confident in liability and quantum assessments.

Responsibilities

• Take charge of a diverse portfolio of local authority EL/PL claims, including property damage and personal injury.
• Assess liability, evaluate claims, and negotiate fair settlements.
• Build relationships with clients, brokers, suppliers, insurers and claimants for a seamless experience.
• Provide trusted guidance and expert advice to clients at all stages of the claims process.
• Mentor junior team members and help them grow.
• Identify opportunities to improve processes and boost efficiency.

Skills

High value EL/PL claims

Insurance principles

Relationship building

Workload management

Negotiation

Attention to detail

Job description

Gallagher Bassett in the UK is seeking a Complex Claims Casualty Claims Adjuster to join a values-driven team delivering outcomes for clients. You can work fully remote if based in the UK, with Tamworth as a potential office base.

You will handle high value local authority EL and PL claims, assess liability, negotiate settlements, and guide clients, brokers and claimants through the process. The role offers growth and opportunities to improve processes within a global‑reach organisation.