Remote Presales Engineer – CPaaS & Cloud Solutions

Twilio Inc.

United Kingdom

Remote

GBP 70,000 - 110,000

Full time

21 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Generous time-off

Parental leave

Wellness leave

Healthcare

Retirement savings program

Job summary

Twilio is seeking a Presales Engineer to articulate Twilio's Customer Engagement Platform to executives and technical decision makers across the EMEA region. You will lead technical pre-sales relationships, design architectures, demonstrate products, and craft creative solutions to complex communications challenges.

This role is remote-based in the UK or Ireland, with travel around 35% to meet customers in person and align teams.

Qualifications

At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom.
Strong understanding of the sales cycle and the role of a pre-sales engineer.
Experience with voice protocols (VoIP), SIP implementations or messaging APIs.
Knowledge of cloud platforms (AWS, GCP, Azure) and REST APIs.

Responsibilities

Work with Account Executives and other engineers through the pre-sales process to plan for deal success.
Build partnerships with Account Executives, focusing on discovery and value of Twilio solutions.
Participate in qualification, discovery, demos, PoC, RFP responses, design docs, and enablement sessions.
Develop subject matter expertise on customer needs and Twilio's communications tech.
Lead technical discovery sessions to uncover needs and articulate Twilio's solutions.
Build and present powerful demos and architectures to showcase Twilio capabilities.
Understand customer business and identify problems and opportunities.
Foster trusted advisor relationships at senior levels and share innovative architectures.