Remote Order Confirmation Specialist

HRS Talent Solutions; Coventry; Remote; GBP 38,000 - 41,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Job summary

HRS Talent Solutions is seeking an Office Administration Assistant for Order Confirmations. This remote role offers flexibility with full-time or part-time hours and an hourly rate of £27.75–£29.75.

You will verify and prepare order confirmations, ensuring the recorded order matches outbound messages with clear, professional communication. Responsibilities include reviewing order records, flagging discrepancies, and logging sent confirmations.

Qualifications

• Attention to detail and accuracy in data handling.
• Good written and verbal communication.
• Basic computer confidence and familiarity with office software.

Responsibilities

• Review orders and confirm details in the order record against outbound messages.
• Correct discrepancies within allowed guidelines and route price/product/delivery issues to the appropriate colleague.
• Log sent confirmations and maintain records for future reference.
• Avoid misrepresenting or renegotiating an order in confirmations; follow established procedures.

Job description

HRS Talent Solutions is seeking an Office Administration Assistant for Order Confirmations. This remote role offers flexibility with full-time or part-time hours and an hourly rate of £27.75–£29.75.

You will verify and prepare order confirmations, ensuring the recorded order matches outbound messages with clear, professional communication. Responsibilities include reviewing order records, flagging discrepancies, and logging sent confirmations.