Remote Luxury Travel Experience Specialist

Manatal; Manchester; Teletrabalho; GBP 26 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote work

Travel-related perks

Career development opportunities

Resumo da oferta

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from home. You will handle reservations, itinerary updates, and special accommodations while maintaining professional service and attention to detail.

In this fully remote role, you will communicate essential travel details, assist before, during, and after trips, and ensure client satisfaction with a solutions-oriented mindset and

Qualificações

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Conhecimentos

Strong communication

Interpersonal skills

Travel/hospitality experience

Remote work

Organization and detail orientation

Digital tools and booking platforms

Customer experience passion

Ferramentas

Booking platforms

Communication software

Descrição da oferta de emprego

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from home. You will handle reservations, itinerary updates, and special accommodations while maintaining professional service and attention to detail.

In this fully remote role, you will communicate essential travel details, assist before, during, and after trips, and ensure client satisfaction with a solutions-oriented mindset and