Remote Luxury Travel Experience Specialist

Manatal; Birmingham; A distancia; GBP 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Career development

Travel perks

Team training

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and coordinating exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will work closely with clients to understand their travel needs with professionalism, attention to detail, and a commitment to excellence while enjoying the comfort of your home.

Formación

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Descripción del empleo

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and coordinating exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will work closely with clients to understand their travel needs with professionalism, attention to detail, and a commitment to excellence while enjoying the comfort of your home.