Luxury Travel Experience Consultant (Remote)

Manatal; Manchester; Remote; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Remote work

Career growth

Travel perks

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant to support clients through every stage of their travel journey in a fully remote role. You will act as the trusted point of contact from initial booking through post-trip follow-up, delivering a seamless and highly personalized experience.

The ideal candidate is detail-oriented, service-driven and passionate about travel and hospitality, with excellent communication and a proactive approach to problem-solving.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background (travel, hospitality, or service-related).
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.
• Maintain clear documentation and update booking systems as required.

Skills

Excellent verbal and written comms

Strong customer service

Highly organized

Comfortable with booking platforms

Reliable and proactive

Genuine travel passion

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant to support clients through every stage of their travel journey in a fully remote role. You will act as the trusted point of contact from initial booking through post-trip follow-up, delivering a seamless and highly personalized experience.

The ideal candidate is detail-oriented, service-driven and passionate about travel and hospitality, with excellent communication and a proactive approach to problem-solving.