Remote Luxury Travel Experience Specialist

Manatal; Greater London; Remoto; GBP 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote work

Career development opportunities

Travel-related perks/discounts

Training provided

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work with clients to tailor itineraries, confirm bookings, and communicate necessary travel details, ensuring a premium experience from start to finish.

Competenze

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Mansioni

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conoscenze

Communication

Customer service

Remote work

Attention to detail

Organization

Travel knowledge

Strumenti

Booking platforms

CRM systems

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work with clients to tailor itineraries, confirm bookings, and communicate necessary travel details, ensuring a premium experience from start to finish.