Remote Internal Request Coordinator

Hrstalentsolutions; Birstall; Remote; GBP 43,000 - 47,000; Full time

Job summary

Hrstalentsolutions is seeking an Internal Request Coordination Assistant for remote office administration. The role processes routine requests, keeps a shared queue updated, and ensures clear handovers.

Suitable to someone starting an administrative career who values order and clear communication. Responsibilities include confirming details with instructions, updating statuses, and directing tasks to the right colleagues.

Qualifications

• No previous office administrative title is needed.
• Experience keeping track of group tasks, working with documents, answering messages or organising information in another job or during study could be helpful.
• Applicants who are new to office work are welcome, and the employer will teach its routine workflow and tools.
• You should already be able to write a clear short message, check a name or date against a source and follow a set of instructions without silently skipping a step.
• Comfort using basic online documents and email is useful.
• You do not need expertise in a named software package.
• If a request seems ambiguous, the right response is to clarify it; if you make a routine mistake, the right response is to flag and correct it according to the team’s process.
• The position suits someone who can manage a modest queue independently while still asking for guidance when a decision belongs to somebody else.

Responsibilities

• Check the incoming queue, identify what the sender needs and find the information required to complete a permitted update.
• Ensure a task has a clear description and a current status so another person can understand it.
• Make a simple change using supplied instructions, ask for a missing name or date, or direct the request to a colleague who has the authority to decide it.
• Ensure the update, reply or handoff has actually happened, not merely that the message was read.
• Verify that items like current forms are the approved version and told the requester where to find them.

Job description

Hrstalentsolutions is seeking an Internal Request Coordination Assistant for remote office administration. The role processes routine requests, keeps a shared queue updated, and ensures clear handovers.

Suitable to someone starting an administrative career who values order and clear communication. Responsibilities include confirming details with instructions, updating statuses, and directing tasks to the right colleagues.