Remote Client Services & Scheduling Specialist

The Hiring Platform; Greater London; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Fully remote environment

Comprehensive onboarding

Training and continuing education

Access to online tools and resources

Professional development

Supportive team environment

Job summary

The Hiring Platform is seeking an organized Remote Services Coordinator to assist with client requests, reservations, documentation, and service-related details. This role is fully remote and focuses on smooth coordination and accurate record-keeping to support a high level of customer service.

You will coordinate client service requests, research options, manage reservations, send confirmations, and maintain up-to-date records while communicating clearly with clients and external providers.

Qualifications

• Strong organizational skills.
• Excellent written and verbal communication.
• High attention to detail.
• Ability to prioritize multiple requests.
• Comfortable using email and web-based platforms.
• Willingness to learn new systems.
• Professional and dependable.
• Customer service or coordination experience is helpful.

Responsibilities

• Coordinate client service requests
• Research options based on individual needs
• Organize reservation and scheduling information
• Communicate confirmations and updates
• Maintain accurate client records
• Track outstanding requests and follow up as needed
• Coordinate with outside service providers
• Assist with changes and special requests
• Review documentation for accuracy
• Maintain professional client communication

Skills

Organizational skills

Written & verbal communication

Attention to detail

Prioritization

Email & web platforms

Willingness to learn

Professional & dependable

Customer service/coordination exp.

Job description

The Hiring Platform is seeking an organized Remote Services Coordinator to assist with client requests, reservations, documentation, and service-related details. This role is fully remote and focuses on smooth coordination and accurate record-keeping to support a high level of customer service.

You will coordinate client service requests, research options, manage reservations, send confirmations, and maintain up-to-date records while communicating clearly with clients and external providers.