Remote Appointment Change Coordinator

Hrstalentsolutions; Sheffield; Remote; GBP 36,000 - 39,000; Full time

Job summary

Hrstalentsolutions is seeking an Appointment Change Confirmation Clerk to handle remote scheduling tasks, including updating calendars and sending accurate confirmations. The role focuses on organizing dates, times, and time zones with careful attention to details.

You will read requests to decide if a reschedule, cancellation, or confirmation is needed, update records, and communicate changes clearly. Training is provided and flexible remote options are available.

Qualifications

• Read requests to determine if the customer wants to reschedule, cancel, or confirm.
• Update the online calendar and linked notes after changes.
• Draft brief, unambiguous confirmations with revised date/time.
• Seek clarification for unclear instructions to avoid wrong changes.

Responsibilities

• Identify the appointment by name and reference for changes.
• Ensure the revised slot appears consistently in calendar and messages.
• Maintain connection to original request for audit trail.

Skills

Attention to detail

Written communication

Basic computer skills

Calendar awareness

Tools

Calendar software

Job description

Hrstalentsolutions is seeking an Appointment Change Confirmation Clerk to handle remote scheduling tasks, including updating calendars and sending accurate confirmations. The role focuses on organizing dates, times, and time zones with careful attention to details.

You will read requests to decide if a reschedule, cancellation, or confirmation is needed, update records, and communicate changes clearly. Training is provided and flexible remote options are available.