Remote Inbound Sales Consultant - Upsell & Service

Yopa; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading estate agency in the UK is looking for confident customer care professionals to provide remote assistance to customers. The role involves handling inquiries, building relationships, and offering additional services like valuations. A background in sales or customer service is ideal. The company offers comprehensive training, a competitive salary with commission opportunities, and various employee perks including performance bonuses and a supportive work environment.

Benefits

Up to £35,000 OTE

Dedicated training and development

Service discounts

Sickness & mental health support

Refer-a-friend bonus

Wellbeing discounts

Generous holiday allowance

Performance bonus

Company socials

Qualifications

• Confidence in up-selling additional products and services is essential.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple tasks.

Responsibilities

• Handle incoming calls and emails and ensure smooth customer journeys.
• Build warm relationships using consultative skills.
• Offer additional services such as valuations and mortgage advice.

Skills

Sales Experience

Communication skills

Customer Service

Tech Savvy

Negotiation

Job description

A leading estate agency in the UK is looking for confident customer care professionals to provide remote assistance to customers. The role involves handling inquiries, building relationships, and offering additional services like valuations. A background in sales or customer service is ideal. The company offers comprehensive training, a competitive salary with commission opportunities, and various employee perks including performance bonuses and a supportive work environment.