Remote Home Moves & Retention Advisor

Utility Warehouse; Greater London; Remote; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

33 days holiday incl Bank Holidays

Pension scheme

Life assurance

Employee Assistance Programme

Free virtual GP

Job summary

Utility Warehouse is seeking a customer advisor to handle inbound calls with a focus on sales and service. You’ll need to be a people person with strong listening skills and the ability to meet targets while building lasting customer relationships.

Working 38.5 hours across Monday to Saturday, remote role with occasional Saturdays. You’ll receive a base salary of £26,850 plus commission, a comprehensive induction, and a range of benefits including a pension and life assurance.

Qualifications

• Excellent sales and customer service skills.
• Ability to meet targets and KPIs.
• Strong communication and listening skills.

Responsibilities

• Handle inbound calls from customers to upsell and support.
• Meet call handling KPIs and sales targets.
• Participate in training and team huddles.

Skills

Sales

Customer service

Active listening

Relationship building

Target driven

Communication

Job description

Utility Warehouse is seeking a customer advisor to handle inbound calls with a focus on sales and service. You’ll need to be a people person with strong listening skills and the ability to meet targets while building lasting customer relationships.

Working 38.5 hours across Monday to Saturday, remote role with occasional Saturdays. You’ll receive a base salary of £26,850 plus commission, a comprehensive induction, and a range of benefits including a pension and life assurance.