Remote Growth Account Manager, IoT & B2B Expansion

Velos IoT Group; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working

International team

Professional development

Performance bonus

Job summary

Velos IoT Group is seeking a commercially minded Growth Account Manager to manage an existing B2B portfolio across EMEA from a remote-friendly setup. You will focus on retention, revenue growth, and expanding opportunities through upsell and cross-sell.

You will build strong stakeholder relationships, work with cross-functional teams, and ensure predictable revenue through proactive account development and measurable outcomes.

Qualifications

• 3–5 years in B2B account management or customer success.
• Proven track record of retaining and growing revenue in existing portfolios.
• Experience closing upsell and cross-sell opportunities.
• Commercial mindset with proactive relationship management.
• Strong relationship-building and negotiation skills.
• Proficient with Salesforce and CRM data/forecasts.

Responsibilities

• Manage and develop an assigned portfolio of existing B2B customers.
• Build relationships with key stakeholders and identify value adds.
• Drive account growth through upselling and cross-selling.
• Develop account plans focusing on growth, revenue and retention.
• Conduct regular customer reviews to strengthen relationships.
• Identify churn risks early and take action to protect revenue.
• Support onboarding of newly acquired customers from New Business Sales.
• Maintain accurate account data and revenue forecasts in Salesforce.
• Collaborate with Sales, Support, Product, Operations, Engineering and Finance.

Skills

B2B account management

Sales & upselling

Customer success

Stakeholder management

CRM & Salesforce

Forecasting & revenue metrics

Relationship building

Communication & negotiation

Analytical thinking

Independent working

Tools

Salesforce

CRM systems

Data dashboards

Job description

Velos IoT Group is seeking a commercially minded Growth Account Manager to manage an existing B2B portfolio across EMEA from a remote-friendly setup. You will focus on retention, revenue growth, and expanding opportunities through upsell and cross-sell.

You will build strong stakeholder relationships, work with cross-functional teams, and ensure predictable revenue through proactive account development and measurable outcomes.