Remote Field Service Engineer – Printers

Apogee; Reading; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Enhanced family-friendly benefits

Paid days off for voluntary work

Staff reward scheme

Life assurance 4 × salary

Professional development sponsorship

Employee assistance programme

Discounted gym membership

Eye care voucher scheme

Free flu vaccinations

Employee social events

Job summary

Apogee is seeking a skilled Service Engineer to provide exceptional service support to our diverse customer base. Responsibilities include conducting service visits, performing repairs, and maintaining high standards of service.

This role requires strong engineering skills on MFD printers, excellent customer service abilities, and a willingness to learn about new product lines. Benefits include enhanced family-friendly options and professional development support.

Qualifications

• Experience as an engineer on MFD printers.
• IT knowledge including networking and setting up scanning.
• Ability to provide first-class customer service.

Responsibilities

• Conduct service visits to address calls and maintain service standards.
• Respond promptly to customer service requests for repair.
• Perform fault diagnosis and implement repairs.

Skills

MFD printer engineering

Networking devices

Customer service

Target-driven environment

Professional appearance

Willingness to learn new products

Job description

Apogee is seeking a skilled Service Engineer to provide exceptional service support to our diverse customer base. Responsibilities include conducting service visits, performing repairs, and maintaining high standards of service.

This role requires strong engineering skills on MFD printers, excellent customer service abilities, and a willingness to learn about new product lines. Benefits include enhanced family-friendly options and professional development support.