Remote Field Service Engineer: MFD Printers & IT Solutions

Apogee; England; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday including bank holidays

Enhanced family friendly benefits

Paid days off for voluntary work

Life assurance 4 x salary

Sponsorship for professional development

Employee Assistance Programme

Discounted Gym Membership

Free flu vaccinations

Employee social events and recognition activities

Job summary

A leading IT service provider in the UK seeks a skilled Service Engineer for a remote position. You'll be responsible for providing exceptional support, conducting service visits, and performing equipment repairs. Applicants should have experience with MFD printers and demonstrate strong IT knowledge. The role involves inventory management and customer training. Benefits include flexible working, enhanced leave, and development sponsorship. Join a company dedicated to diversity and inclusion, where your individuality drives success.

Qualifications

• Experience in servicing MFD printers is essential.
• IT knowledge for networking devices is required.
• Ability to deliver excellent customer service is crucial.

Responsibilities

• Conduct service visits for customer equipment repairs.
• Respond to customer service requests promptly.
• Perform fault diagnosis and implement repairs.

Skills

Worked as an engineer on MFD printers

IT knowledge to network devices and set up scanning functions

First class customer service

Experience in a target driven environment

Smart and presentable

Willing to undertake training

Job description

A leading IT service provider in the UK seeks a skilled Service Engineer for a remote position. You'll be responsible for providing exceptional support, conducting service visits, and performing equipment repairs. Applicants should have experience with MFD printers and demonstrate strong IT knowledge. The role involves inventory management and customer training. Benefits include flexible working, enhanced leave, and development sponsorship. Join a company dedicated to diversity and inclusion, where your individuality drives success.