Remote EMEA Strategic Growth Account Manager

FoodChain ID Group; Greater London; Remote; GBP 65,000 - 95,000; Full time

Job summary

FoodChain ID Group is seeking a Strategic Account Manager to strengthen and grow relationships with Mid-Market customers across the Remote EMEA region. You will serve as a trusted partner, uncover opportunities, and drive revenue by linking customer needs with FoodChain ID's portfolio of software, data, testing, certification, and regulatory services.

You'll build executive relationships, manage renewals, and collaborate across teams to deliver measurable results and growth.

Qualifications

• 5+ years of experience in strategic account management, consultative B2B sales, or customer growth.
• Proven success achieving quotas and growing existing accounts through cross-selling, upselling, and expansion of solution scope.
• Experience managing complex customer portfolios, renewals, commercial negotiations, and qualified sales pipelines.
• Strong ability to build executive-level relationships with multiple stakeholders at target accounts.
• Experience using CRM tools, ideally Salesforce, to manage opportunities, reporting, and forecasting.
• Experience in software/SaaS, data, professional services, testing, or regulatory solutions.

Responsibilities

• Drive Account Growth: develop and execute strategic account plans focused on retention, cross-selling, upselling, and expanding share of wallet
• Own Revenue Targets: manage an assigned customer portfolio, bookings goals, expansion pipeline, and revenue forecasts
• Build Strategic Partnerships: establish trusted relationships with senior leaders and executives
• Identify New Opportunities: uncover customer needs and collaborate with specialist sales teams to deliver integrated solutions
• Strengthen Customer Retention: proactively manage renewals, identify risks, and protect existing revenue
• Lead Customer Engagement: conduct strategic business reviews, customer meetings, and on-site visits to strengthen relationships and identify growth opportunities
• Deliver Results: leverage Salesforce, customer insights, and pipeline data to manage opportunities, forecast accurately, and achieve KPIs

Skills

Strategic account mgmt

Consultative selling

Executive relationships

Sales forecasting

Software/SaaS knowledge

CRM proficiency

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

FoodChain ID Group is seeking a Strategic Account Manager to strengthen and grow relationships with Mid-Market customers across the Remote EMEA region. You will serve as a trusted partner, uncover opportunities, and drive revenue by linking customer needs with FoodChain ID's portfolio of software, data, testing, certification, and regulatory services.

You'll build executive relationships, manage renewals, and collaborate across teams to deliver measurable results and growth.