Strategic TIC Account Manager (Remote • EMEA/APAC)

Foodchain Id Group, Inc; England; Remote; GBP 65,000 - 90,000; Full time

Job summary

FoodChain ID Group, Inc is seeking an experienced and commercially minded Account Manager to join our Testing, Inspection and Certification (TIC) business. You will manage a portfolio of existing clients across certification, inspection, testing and related services in EMEA and APAC.

You will build strong client relationships, understand regulatory requirements, support renewals, identify expansion opportunities, and work with technical and commercial teams to meet client needs.

Qualifications

• Experience in account management or business development within TIC, certification, testing, inspection, or related technical services.
• Proven track record of retaining and growing existing client relationships and achieving commercial targets.
• Experience managing renewals, preparing quotations or proposals, and identifying additional services for existing clients.
• Understanding of food safety, sustainability or regulatory requirements is advantageous.

Responsibilities

• Manage a defined portfolio of EMEA and APAC clients as the principal commercial contact.
• Build and maintain trusted relationships with client stakeholders across quality, technical, procurement, sustainability, operations and senior management.
• Develop account plans covering renewal activity, risks, opportunities and actions.
• Lead renewal processes for TIC services in collaboration with delivery teams.
• Identify cross-sell opportunities across FoodChain ID’s TIC portfolio and present proposals with technical colleagues.
• Coordinate internal responses to client requests ensuring timely completion and clear ownership.

Skills

Account management

Client relationship management

Business development

TIC knowledge

CRM system

Excel

Outlook

Communication

Education

Relevant degree

Tools

CRM system

Excel

Outlook

Word

Job description

FoodChain ID Group, Inc is seeking an experienced and commercially minded Account Manager to join our Testing, Inspection and Certification (TIC) business. You will manage a portfolio of existing clients across certification, inspection, testing and related services in EMEA and APAC.

You will build strong client relationships, understand regulatory requirements, support renewals, identify expansion opportunities, and work with technical and commercial teams to meet client needs.