Remote EMEA AI Agent Product Lead

Cresta; United Kingdom; Remote; GBP 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Parental leave

Remote work setup budget

Wellness stipend

Vacation 20 days

Zusammenfassung

Cresta is seeking its first EMEA Forward Deployed Product Manager, AI Agent, to create, deploy, and optimize AI Agents that transform customer businesses and experiences. You will own each AI Agent and the outcomes it drives, working closely with Forward Deployed Engineers and product teams from the UK region.

You will lead the deployment lifecycle, design and test agents, and serve as the AI Agent SME during the EMEA sales cycle, driving value articulation and successful handoffs to deployment.

Qualifikationen

• 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles.

Aufgaben

• Own AI Agent outcomes for our customers — defining and delivering on the metrics that move the needle.
• Own the deployment lifecycle for AI Agents — from scoping and kickoff to launch and post-go-live optimization
• Design, build, test and iterate on AI agents in partnership with FDEs using Cresta’s internal tools and the latest technologies to deliver the highest customer ROI
• Serve as the AI Agent SME for the EMEA Sales cycle, partnering on demos, solutioning, and deal reviews to ensure technical feasibility, value articulation, and successful handoff to deployment.
• Lead customer relationships and act as the primary point of contact for AI Agent. Help customers move faster to ensure we can deliver quickly and effectively.
• Facilitate workshops and design sessions with customer stakeholders to align on agent use cases, workflows, and success criteria
• Work closely with FDEs to ensure smooth implementation, build new capabilities as needed and provide feedback and improvements to our broader platform
• Improve our playbooks for agent development and customer deployment
• Build our forward deployed practice for EMEA, setting the standards for future growth

Kenntnisse

Technology Consulting

Product Management

Customer Success

AI/LLM

Jobbeschreibung

Cresta is seeking its first EMEA Forward Deployed Product Manager, AI Agent, to create, deploy, and optimize AI Agents that transform customer businesses and experiences. You will own each AI Agent and the outcomes it drives, working closely with Forward Deployed Engineers and product teams from the UK region.

You will lead the deployment lifecycle, design and test agents, and serve as the AI Agent SME during the EMEA sales cycle, driving value articulation and successful handoffs to deployment.