Remote Customer Service Co-ordinator — 12 Month FTC

AB Agri; Northern Ireland; Hybrid; GBP 21,600 - 26,400; Full time

Benefits offered by this job

Performance-related bonus

Pension contribution up to 10%

Wellbeing support

Job summary

A leading food production company is seeking a Customer Service Co-ordinator on a 12-month fixed-term contract. The role, based in Northern Ireland, includes processing customer orders, maintaining records, and supporting office operations. Candidates should have customer service experience, strong organisational skills, and a proactive mindset. The package includes a salary from £24,000, a performance-related bonus, and additional benefits including pension contributions.

Qualifications

• Previous experience in a customer service or customer-facing administrative role.
• Strong organisational skills with excellent attention to detail.
• Experience managing a varied customer base and delivering high standards.

Responsibilities

• Processing customer orders end-to-end.
• Maintaining accurate records across ERP systems.
• Building strong relationships with customers and suppliers.
• Supporting office operations including invoicing and resolving queries.

Skills

Customer service experience

Organisational skills

Confident communication

Attention to detail

Proactive mindset

Experience with ERP systems

Tools

D365 or similar ERP system

Job description

A leading food production company is seeking a Customer Service Co-ordinator on a 12-month fixed-term contract. The role, based in Northern Ireland, includes processing customer orders, maintaining records, and supporting office operations. Candidates should have customer service experience, strong organisational skills, and a proactive mindset. The package includes a salary from £24,000, a performance-related bonus, and additional benefits including pension contributions.