Remote Customer Enablement Specialist

Westward Housing Group; Highweek; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Leave 26 days + BH

Work from home setup

Healthcare plan

Pension matched up to 10% of salary

Refer a friend £250

Recognition awards

Training opportunities

Job summary

Westward Housing Group is seeking a Customer Enabling Advisor to join our busy team on a fixed term contract until January 2027. This homeworking role requires resilience, empathy and a proactive approach to resolving customer issues.

You will work with Outlook, Word and Excel, have strong IT skills, and experience in fast-paced customer service. Knowledge of GDPR and data protection, and excellent communication with diverse customers, are essential.

Qualifications

• Experience in a fast-paced customer service environment.
• Knowledge of GDPR and data protection.
• Excellent communication skills with diverse needs.

Skills

Outlook

Word

Excel

IT skills

Customer service

GDPR

Communication

Job description

Westward Housing Group is seeking a Customer Enabling Advisor to join our busy team on a fixed term contract until January 2027. This homeworking role requires resilience, empathy and a proactive approach to resolving customer issues.

You will work with Outlook, Word and Excel, have strong IT skills, and experience in fast-paced customer service. Knowledge of GDPR and data protection, and excellent communication with diverse customers, are essential.