Remote Casualty Claims Handler - Growth Path

Adjusting Appointments Limited; Northwich; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Holiday buy/sell option

Health cash plan

BUPA dental plan

Flexible working

5% pension

Life assurance 4x salary

Enhanced maternity/paternity/adoption

UK retailer discounts

Wellbeing hub

Job summary

Adjusting Appointments Limited is seeking an experienced Liability Claims Handler to join its specialist Casualty Liability Team in the UK. You will manage a dedicated caseload for public sector clients and settle casualty/personal injury claims while ensuring policy validity and high service standards.

The role offers remote or hybrid working options and a comprehensive benefits package, with a focus on professional development and long-term career progression.

Qualifications

• Liability/Casualty claims handling experience in Loss Adjusting, Insurance or Legal sectors.
• Experience handling caseload through to settlement.
• Ability to value injury losses.
• Experience handling defendant losses.
• Understand insurance policy wordings and market.
• Knowledge of civil procedure rules and the claims portal.
• Excellent verbal and written communication.
• Good planning and organisational skills.
• Solid IT skills and experience with multiple in-house systems.

Responsibilities

• Handle a variety of casualty/personal injury claims through to settlement.
• Verify policy cover/validity.
• Log and record all claims digitally.
• Investigate allocated claims from desk or via loss adjusters.
• Refer to a field adjuster for site investigation when needed.
• Gather evidence and relevant documentation.
• Determine appropriate action for resolution.
• Make liability decisions and negotiate settlements.
• Keep up to date with industry changes and training.

Skills

Liability/Casualty claims handling

Injury loss valuation

Defendant losses experience

Policy wordings knowledge

Civil procedure rules & claims portal

Excellent communication

Planning & organising

IT skills / in-house systems

Job description

Adjusting Appointments Limited is seeking an experienced Liability Claims Handler to join its specialist Casualty Liability Team in the UK. You will manage a dedicated caseload for public sector clients and settle casualty/personal injury claims while ensuring policy validity and high service standards.

The role offers remote or hybrid working options and a comprehensive benefits package, with a focus on professional development and long-term career progression.