Remote Billing Address Update Specialist

Hrstalentsolutions; Sale; Remote; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Remote work

Home office space

Job summary

Hrstalentsolutions is seeking a Billing Address Update Assistant to support customers remotely in updating billing addresses within their online accounts. The role combines customer service with careful office administration and requires verification before saving any changes.

You will identify the correct account, determine which address field to update, and ensure that only permitted corrections are made. The position can be full-time or part-time and is paid hourly.

Qualifications

• Experience handling customer queries via phone or email.
• Ability to verify details accurately before updating records.
• Familiarity with online account systems and data entry.

Responsibilities

• Update customer billing addresses as requested by authorised customers.
• Follow verification steps and prevent changes to unauthorized accounts.
• Confirm updates and communicate outcome to customers without disclosing sensitive data.
• Route complex requests to the appropriate billing colleague when needed.

Skills

Customer service

Data entry

Account lookups

Communication

Job description

Hrstalentsolutions is seeking a Billing Address Update Assistant to support customers remotely in updating billing addresses within their online accounts. The role combines customer service with careful office administration and requires verification before saving any changes.

You will identify the correct account, determine which address field to update, and ensure that only permitted corrections are made. The position can be full-time or part-time and is paid hourly.