Remote Booking Readiness Specialist

Hrstalentsolutions; Leicester; Remote; GBP 39,000 - 43,000; Full time

Job summary

Hrstalentsolutions is hiring a Booking Information Preparation Assistant to craft clear, appointment-specific guidance sent remotely to customers. You will verify references and dates against approved instructions and prepare the message for delivery.

Work is remote, with flexible hours and the opportunity to handle multiple bookings. You will record delivery and handle routine questions using approved templates and guidance.

Qualifications

• Strong written communication to craft clear booking guidance.
• Attention to detail to verify booking references and dates.
• Ability to follow approved instructions and respond to routine questions.

Responsibilities

• Draft correct preparation messages for upcoming appointments.
• Verify booking details against approved instructions before sending.
• Ensure a message is sent to the correct recipient with the right reference and date.
• Record delivery status and any attempted contacts in the team system.
• Answer routine follow-up questions only from approved material.

Skills

Written communication

Attention to detail

Instruction following

Customer service

Tools

CRM systems

Email templates

Job description

Hrstalentsolutions is hiring a Booking Information Preparation Assistant to craft clear, appointment-specific guidance sent remotely to customers. You will verify references and dates against approved instructions and prepare the message for delivery.

Work is remote, with flexible hours and the opportunity to handle multiple bookings. You will record delivery and handle routine questions using approved templates and guidance.