Remote Account Document Request Tracker

Hrstalentsolutions; Worthing; Remote; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Remote work

Job summary

Hrstalentsolutions is seeking a proactive Account Document Request Tracker to support remote customer service operations in the UK. You will manage document requests, verify details, and maintain clear status trails to ensure accurate delivery or escalation as required.

The role emphasizes careful handling of personal information, coordination with colleagues, and maintaining organized case queues across remote work environments.

Qualifications

• Experience in customer service or administration.
• Ability to manage multiple requests and maintain records.
• Good attention to privacy and data handling.

Responsibilities

• Identify the document being requested and determine next steps.
• Record requests with correct owner and status in the system.
• Route to appropriate colleague or department and follow up to close the item.

Skills

Customer service

Attention to detail

Record keeping

Job description

Hrstalentsolutions is seeking a proactive Account Document Request Tracker to support remote customer service operations in the UK. You will manage document requests, verify details, and maintain clear status trails to ensure accurate delivery or escalation as required.

The role emphasizes careful handling of personal information, coordination with colleagues, and maintaining organized case queues across remote work environments.