Relief Worker

RIVERSIDE GROUP PENSION TRUSTEES LIMITED; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established housing association is seeking a compassionate Relief Worker to join their dedicated team. This role involves providing exceptional care and support to customers, ensuring their dignity and wellbeing in a safe environment. You will be part of a dynamic team, working flexibly to meet the needs of the community. The organization values diversity and inclusivity, offering competitive pay and opportunities for personal development. If you are passionate about making a difference and possess strong communication skills, this is an exciting opportunity to contribute to revitalizing neighborhoods and supporting communities.

Benefits

Competitive pay

Generous pension

Investment in learning and development

Wide range of benefits

Qualifications

• Experience in customer service and care roles is essential.
• Strong communication and empathy skills are necessary.

Responsibilities

• Provide high-quality, customer-oriented care and support.
• Assist in promoting the dignity and wellbeing of individuals.

Skills

Experience with diverse backgrounds

Compassion

Customer focus

Excellent communication skills

Flexibility

Positive attitude

Team player

Job description

Job Title: Relief Worker
Salary: £12.63 per hour
Working Hours: As and when required
Location: Ash Grove, Birmingham

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Relief Worker

You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.

About you

We are looking for someone with:

• Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)
• Compassion, patience, and empathy
• A strong customer focus
• Excellent communication skills both written and verbal
• Flexibility to cover shifts, sometimes at short notice
• Approachable with a positive attitude
• Excellent team player who can work flexibly to meet business requirements

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.