Relief Support Worker - Flexible Shifts (Homelessness)

Oasis Community Housing; Gateshead; On-site; GBP 18,000 - 24,000; Part time

Job summary

Oasis Community Housing is seeking Relief Support Workers to join our Gateshead and Sunderland projects. You will provide person‑led, trauma‑informed support to individuals facing homelessness, across day and night shifts, including evenings and weekends.

You’ll build trust, work calmly under pressure, and collaborate with a compassionate team to help people move toward safer, healthier futures. You'll join a charity that values co-production, equality, and holistic wellbeing, offering a

Qualifications

• Experience working with people experiencing homelessness and trauma-informed approaches.
• Excellent interpersonal and communication skills, including building trust.
• Ability to stay calm under pressure and work flexibly in demanding environments.

Responsibilities

• Provide daytime cover (weekdays and weekends) and/or waking night shifts (8pm–8am) across Gateshead/Sunderland projects.
• Deliver person-led, holistic support and help individuals access housing, health, and life skills.
• Work as part of a supportive team, upholding values of equality and safety for service users.

Skills

Empathy

Communication

Crisis intervention

Education

Experience in supported housing

Job description

Oasis Community Housing is seeking Relief Support Workers to join our Gateshead and Sunderland projects. You will provide person‑led, trauma‑informed support to individuals facing homelessness, across day and night shifts, including evenings and weekends.

You’ll build trust, work calmly under pressure, and collaborate with a compassionate team to help people move toward safer, healthier futures. You'll join a charity that values co-production, equality, and holistic wellbeing, offering a