Support Worker (Days) at Gateshead Multiple Complex Needs Accommodation Service

Oasis Community Housing; Gateshead; On-site; GBP 27,000 - 28,000; Full time

Job summary

Oasis Community Housing in Gateshead is seeking a Support Worker (Days) to join the Multiple Complex Needs Supported Housing and Emergency Accommodation Service. You will be part of a small team delivering person-led, trauma-informed support across two staffed sites and six self-contained units, assisting residents to access necessary services and work towards independence.

Hours are 37 per week, across a rolling rota, with an annual total starting salary of £26,527.80 and an additional

Qualifications

• The role requires trauma-informed, person-led and solution-focused support to individuals.
• Duties include information, advice and guidance to access additional services and to enable independence.
• DBS Enhanced Disclosure and satisfactory references are standard employment conditions.

Responsibilities

• Provide person-led, holistic and trauma-informed support to individuals at the Gateshead service.
• Work as part of a small team to run two 24-hour staffed sites and six self-contained units.
• Support service users to access appropriate additional services and move on from the service.

Job description

Home | Jobs |Support Worker (Days) Multiple Complex Needs Supported Housing and Emergenmcy Accommodation Service – Gateshead

Job Description

Support Worker (Days) at Gateshead Multiple Complex Needs Supported Housing and Emergency Accommodation Service.

Gateshead

Salary: £25,877.80, plus anti-social hours payment of £650 per annum. Total starting Salary of £26,527.80 per annum.

Hours: 37 hours per week, Monday to Sunday, in accordance to rolling rota.

Job Purpose:

To support the delivery of Oasis Community Housing’s Gateshead Multiple Complex Needs Supported and Emergency Accommodation Service. The service provides supported housing, and emergency accommodation for those in Gateshead who have multiple complex needs. The service includes two supported housing sites, plus 6 self-contained units of Emergency Accommodation, which can be accessed by those referred to the service throughout the day or night. To work as part of a small team helping with all aspects of running the service, including providing person-led, holistic, trauma-informed and solution-focused support to individuals, motivating and empowering individuals towards increased independence. To provide
information, advice, guidance and support to individuals to access appropriate additional services, and ultimately to move on from the service.

Organisation Context:

Oasis Community Houisng (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independant lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach
their God-given potential.

We welcome all applicants from all faiths, or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation. However, it will be an occupational requirement that a practicing Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is an experienced charity, with its Central Office in Gateshead, Tyne and Wear.

Project Specific:

Gateshead Multiple Complex Needs supported Housing and Emergency Accommodation Service is an accommodation-based support service based across two 24-hour staffed sites, plus six-self contained properties in Gateshead. The service is funded by Gateshead Council to provide supported housing, and emergency accommodation to those with multiple complex needs who are experiencing homelessness or at risk of homelessness.

Any offer of employment will be subject to satisfactory references and DBS Enhanced Disclosure

Closing date for applications is 5pm on the 15th of October 2026.

Oasis Community Housing is an equal opportunities employer

Registered charity no. 1107554.

Please note CVs are not accepted.