Relief Shop Supervisor

LLOYD'S REGISTER INTERNATIONAL; Oxford; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

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Job summary

Helen & Douglas House is seeking a Relief Shop Supervisor for our charity shop network. The role is bank/zero hours with hours as agreed, across various locations, and pays £12.86 per hour. Closing date is 22 September 2026 at 12:00 BST.

You will work with shop teams to maximise sales, support families in difficult times, and uphold high standards of service. Prior charity retail experience is a plus.

Qualifications

• Good eye for detail and strong organisational and IT skills.
• Experience in charity retail is helpful.
• Ability to manage volunteer teams in varied situations.

Responsibilities

• Join us as a Relief Shop Supervisor to help maximise sales and income to support families through life’s toughest moments.
• Great customer service is crucial to our work and charity retail experience would help you hit the ground running.
• You will need to manage volunteer teams across our shop network in a variety of situations.
• Excellent attention to detail and organisational skills are essential to succeed in this role.

Skills

Customer service

Volunteer management

IT skills

Attention to detail

Job description

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Salary£12.86 per hour

LocationVarious locations across our shop network

This is a Temporary, Part Time vacancy that will close in 12 days at 12:00 BST.

The Vacancy

Relief Shop Supervisor (bank/zero hours)

Conscious Retail ¦ Real Purpose

• Hours:zero hours, as agreed with line manager
• Location:various across our shop network
• Salary:£12.86 per hour
• Closing date:22nd September 2026 at 12 noon

Love people? Love beautiful things? Love making a difference?

Join us as a Relief Shop Supervisor, working alongside our shop teams to help maximise sales and income to support families through life’s toughest moments.

Great customer service is crucial to what we do, so previous experience of charity retail would help you hit the ground running.

To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and the capability to manage volunteer teams in a variety of situations.

Ready to bring your skills to a role that matters?

We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Please contact [e-mail] if you require any adjustments during the recruitment process.

The Company

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

The Benefits

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