Flexible Relief Security Officer - Training & Shifts

Anchor Group Services

Swindon

On-site

GBP 18,000 - 19,000

Full time

14 days+

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Benefits offered by this job

Uniform provided

Employee Assistance Programme

Pension scheme

Cycle to Work

Job summary

Anchor Group Services is seeking an experienced Relief Security Officer for Brunel Shopping Centre, Swindon. The role covers various shifts, with responsibilities including patrols, incident response, and CCTV monitoring.

You will maintain high security standards, liaise with the public and management, and complete accurate reports. A valid SIA licence is essential; CCTV knowledge is desirable. Full uniform provided and comprehensive benefits are offered.

Qualifications

Full 5-year employment checkable history — Essential
Valid frontline SIA licence DS or SG — Essential
Valid CCTV licence — Desirable but not essential
Customer service experience and confidence to handle conflicts
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment
Access to Anchor Academy training courses

Responsibilities

Protecting the client’s property, people and assets by providing security services
Preventing losses and reporting irregularities per site procedures
Escalating incidents promptly to Control Room/Management as appropriate
Operating and monitoring CCTV equipment
Completing reports with observations and surveillance data
Maintaining site security standards in line with legal requirements
Providing professional and friendly service to customers and visitors
Responding to customer queries and requests with appropriate action