Relief CCTV Operator

Career Choices Dewis Gyrfa Ltd; Manchester; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Job summary

Advanced Signal Monitoring Limited is seeking a Relief CCTV Operator to monitor and control CCTV cameras at an Alarm Receiving Centre on a shift pattern that includes 12-hour durations, covering Monday to Sunday, days and nights.

The role requires an SIA Public Space Surveillance license, five years' checkable history, CRC clearance, and proficiency with Immix Cloud, Sentinel and EMS. You will produce data, maintain records and support engineers on service calls.

Qualifications

• SIA PSS license is essential.
• Five years' checkable history and references required.
• CRC clearance to required standards.
• Excellent communication, organisation and interpersonal skills.
• Strong computer literacy and data management experience.

Responsibilities

• Monitor and control CCTV cameras and recording equipment.
• Produce and analyse data from software systems.
• Respond to requests from colleagues and clients.
• Maintain records using computer- and paper-based systems.
• Direct security responses to alarm systems and liaise with authorities when needed.
• Provide statements for use in legal action.
• Incident and fault reporting and service calls to engineers.

Skills

Excellent communication

Organisational skills

Interpersonal skills

Calm under pressure

Ability to work unsupervised

Education

SIA Public Space Surveillance (PSS) license

Tools

Immix Cloud

Sentinel

EMS

MS Excel

MS Word

Job description

Monitoring, controlling and operating CCTV cameras in an Alarm Receiving Centre.

As a Relief CCTV Operator you will be responsible for the pro-active and reactive monitoring and control of cameras and the operation of video recording equipment.

You'll work closely with the site security officers, ensuring the security and safety of premises, customers, and colleagues.

You will also be responsible for:

• Producing and analysing data from software systems
• Responding to requests and queries from colleagues and clients
• Maintaining records using computer- and paper-based systems
• Providing an effective data management system, including the security of stored data and the proper use of camera monitoring equipment and playback facilities
• Reviewing CCTV video material to ensure that the material is of evidential standard
• Directing a security response to alarm systems
• Dealing with emergency situations including liaison with relevant authorities
• Providing statements for use in legal action
• Incident and fault reporting
• Service calls to dispatch engineers to customer locations The offices are open 24/7 and as a member of a small team you will need to be reliable and flexible to support your colleagues as required.

This is an ad hoc position covering annual leave and absence, hours of work may vary but shift patterns are normally 12 hours duration, covering Monday

• Sunday, days and nights.

An SIA Public Space Surveillance (PSS) (CCTV) license is essential, and to succeed in this role you will also need:

• Excellent communication, organisation and interpersonal skills
• Previous experience in the use of monitoring platforms such as Immix Cloud, Sentinel and EMS
• The ability to work calmly under pressure whilst dealing with multiple issues
• Strong computer literacy and experience in data systems and MS Excel and Word
• Exemplary customer service skills
• Strong self-motivation and the ability to work unsupervised
• Five years' checkable history and references
• To pass a criminal records check (CRC) to the required standards The following would also be useful, but are not essential:
• First aid at work qualification Full training, uniform, health and safety equipment are provided, and you will also have access to:
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments.

ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies.

We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.

Advanced Signal Monitoring Limited is a privately owned fully independent Alarm Monitoring Centre.

ASM is a subsidiary of ICTS (UK) Ltd.

ASM's management team has over 80 years of combined alarm monitoring experience.

ASM provides the highest level of 24-hour secure alarm monitoring services to client sites worldwide from our industry leading ARC.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).