Relationship Manager

Indesure Recruitment; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a fast-growing, innovative firm as a German-speaking Relationship Manager, where you will manage key insurance client relationships and drive engagement. This dynamic role involves ensuring clients maximize their platform use while identifying new opportunities within the insurance market. You'll collaborate with internal teams to meet client needs, support digital transformation initiatives, and guide junior members. With a strong emphasis on collaboration and integrity, this company offers a supportive environment for career growth and development. If you're passionate about relationship management and fluent in German, this is an exciting opportunity for you.

Benefits

25 days holiday plus bank holidays

Private Medical Insurance

Pension scheme

Cycle to Work Scheme

Gym discounts

Learning and development opportunities

Sabbatical leave after five years

Qualifications

• Fluency in German is essential for this role.
• Proven experience in relationship management or sales is required.

Responsibilities

• Manage a portfolio of insurance customers and foster long-term partnerships.
• Drive adoption of Faster Claims Payments across Lloyd’s market.

Skills

Fluent in German

Relationship Management

Account Management

Sales Experience

Interpersonal Skills

Communication Skills

Project Management

Results-driven Approach

Tools

Microsoft Office

Salesforce

Job description

Job Title: Relationship Manager (German-Speaking)

Location: London, UK (Hybrid)

Our client, a rapidly growing FinTech, is seeking a proactive and driven German-speaking Relationship Manager to join their growing team.

This role is focused on managing and developing relationships within the world's largest insurance markets.

You will play a crucial role in ensuring clients maximize the use of their platform while driving engagement and identifying new opportunities.

Key Responsibilities:

• Manage a portfolio of approximately 40 insurance customers and platform users, fostering long-term partnerships.
• Demonstrate the value of their platform through strategic conversations on product development, service levels, and business growth opportunities.
• Work closely with internal teams, including Client Services, Operations, and Product, to ensure client needs are met efficiently.
• Drive adoption of Faster Claims Payments (FCP) across Lloyd’s market Brokers and TPAs, supporting digital transformation initiatives.
• Identify trends and optimize payment flows to enhance the client experience.
• Provide feedback and contribute to product strategy based on client insights.
• Guide junior team members and support the Head of Relationship Management on key business initiatives.

Minimum Qualifications:

• Fluency in German (spoken and written) is required.
• Proven experience in relationship management, account management, or sales, ideally within financial services or insurance.
• Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
• Ability to manage multiple projects and meet deadlines effectively.
• Proficiency in Microsoft Office and CRM tools such as Salesforce.
• A self-motivated, results-driven approach with a strategic mindset.

Benefits:

• 25 days holiday per year (increasing with tenure) plus bank holidays.
• Hybrid working model – minimum 2 days in the office (Tuesday-Thursday).
• Private Medical Insurance and enhanced parental leave.
• Pension scheme and life assurance.
• Cycle to Work Scheme and gym discounts.
• Learning and development opportunities to support career growth.
• Sabbatical leave after five years of service.

Why them?

They are a fast-growing, innovative company at the forefront of digital transformation in the insurance and payments industry. With a strong company culture based on collaboration, integrity, and customer focus. They offer a dynamic and supportive environment where employees can thrive.

If you are a German-speaking professional looking for an exciting career opportunity in relationship management, we would love to hear from you!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative and Customer Service

Industries

Insurance and Claims Adjusting, Actuarial Services